The Customer Service Training Center offers a variety of Skill Development Seminars that will increase your staff's effectiveness in properly dealing with your customers. Our customer service training seminars, workshops and courses are available throughout both the US and Canada.
I found the class very useful in knowing how to read and understand what my customers expect. I will be doing an evaluation on this seminar today and will highly recommend it to my fellow colleagues.
Maria Wilkinson, Sales Administrator
Exceptional Customer Service Seminar: Austin ENT
I really learned a lot about myself and my patients. This was the best seminar of this type Ive ever attended, and the instructor did an outstanding job.
This was the best training session I have ever been through. It was informative, stimulating, and enjoyable, especially the various exercises and scenarios.
The entire program was wonderful! Every portion was of the class was wonderful!
Patient Account Specialist
I enjoyed all of the program. It was fun, interesting, and educational.
The class exceeded my expectations. The content was great, specifically the behavioral styles portion, and the instructor was a wonderful speaker.
Exceptional Customer Service Seminar: MCFA
I enjoyed discussing ideas regarding customer options. The instructor was excellent and made the class enjoyable.
National Accounts Coordinator
The class was much better than I thought it would be because of the role playing and self-evaluation portions. This was my first experience with Baker, but I have had other training. This class was definitely above par.
It was all good. I am a people-person and it is always good to learn new skills to keep people (customers) happy.
I enjoyed taking the time to introduce ourselves and learning the behavioral styles of everyone in the group. I appreciated and enjoyed the seminar. The instructor was knowledgeable, experienced, articulate, and congenial.
Customer Service Training Seminars & Workshops: are scheduled at your offices or through our open enrollment seminars: We also offer customer service training seminars to the general public.
Customer Service Training Programs, Seminars & Workshops are available in the US and Canada:
Alabama Alaska Alberta Arizona Arkansas British Columbia California Colorado Connecticut Washington, DC Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Ontario Oregon Pennsylvania Quebec Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming
Keep customers on your side by avoiding
the Customer Service Sins.