"Many many thanks for helping to design
our customer service system. It was broken and now it is fixed."
Mary Louise Ontairie Manager Customer Service City of Washington D.C.
Upcoming Customer Service Seminars
The following is a partial list of upcoming open enrollment seminars. Limited spaces are available on a first come, first serve basis. To reserve a seat in the seminar please
contact
us.
"The course and the manner in which the material was presented was
directly on target - a bullseye. I told Jeff when he was here that
the biggest compliment a customer could give was to be able to
'strongly recommend' the supplier to another person. I feel that way
about the course material, Jeff's knowledge and the manner in which
he presented the material. It was obvious to everyone in the class
that he did his homework - he had printed various pages from our
website and was able to relate them and our experiences to the
material.
I would gladly do the same thing all over again...I wish you the best of success."
Rob Robitaille
Customer Service Manager
Texas Instruments
Dallas, Texas
Specialty Customer Service
Training Seminars include:
Open
Enrollment Customer Service Training Seminars: