Customer Service Skills
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Exceptional Customer Service

Customer Service Consulting   
 
 
 

"Many many thanks for helping to design our customer service system. It was broken and now it is fixed."

Mary Louise Ontairie
Manager
Customer Service
City of Washington D.C.

  Upcoming Customer Service Seminars

The following is a partial list of upcoming open enrollment seminars. Limited spaces are available on a first come, first serve basis. To reserve a seat in the seminar please contact us.

Please note we also offer private seminars, courses, and workshops at the location of your choice. 

Contact us for a free consultation on how we can best service your training needs.

Open Enrollment Customer Service Training Seminars:
Location Workshop Date
San Francisco, California Customer Service Training Seminar Sept. 2nd
Seattle, Washington Customer Service Training Seminar Sept. 22nd
Denver, Colorado Customer Service Training Seminar Sept. 27th
Dallas, Texas Customer Service Training Seminar Sept. 30th
Atlanta, Georgia Customer Service Training Seminar Oct. 4th
Houston, Texas Customer Service Training Seminar Oct. 6th
Provo, Utah Customer Service Training Seminar Oct. 13th
Miami, Florida Customer Service Training Seminar Oct. 20th
Boston, Massachusetts Customer Service Training Seminar Oct. 25th
Portland, Oregon Customer Service Training Seminar Oct. 26th
Dallas, Texas Customer Service Training Seminar Oct. 27th
Washington, DC Customer Service Training Seminar Oct. 27th

More Seminars


Customer Feedback:

"The course and the manner in which the material was presented was directly on target - a bullseye. I told Jeff when he was here that the biggest compliment a customer could give was to be able to 'strongly recommend' the supplier to another person. I feel that way about the course material, Jeff's knowledge and the manner in which he presented the material. It was obvious to everyone in the class that he did his homework - he had printed various pages from our website and was able to relate them and our experiences to the material.

I would gladly do the same thing all over again...I wish you the best of success."

Rob Robitaille
Customer Service Manager
Texas Instruments
Dallas, Texas


Specialty Customer Service Training Seminars include:

Customer Service Training For Hospital Employees
Medical Center Customer Service Training Seminar
Customer Service Skills Training For Nurses
Executive Customer Service Training (Sales)
Effective Customer Service Training (Four Hour Seminar)
Customer Service Awareness (One Hour Seminar)
Customer Service Training For Supervisors (Four Hour Seminar)
Customer Service Administrative Assistants (Four Hour Seminar)
Customer Service Training For Problem Customers Seminar
Customer Service Training for Internal Auditors
Customer Service Training - for Technical Users (Full Day)
Customer Service Training for Sales Managers Seminar
Customer Service Effectiveness Non Supervisory Personnel
Executive Customer Service Management Training Seminar
Customer Service Skills Planning for Technical Sales Representatives
Customer Service Management Activity Analysis
Customer Service Program Development Training Seminar
Customer Service Techniques for Sales Trainers
Business Customer Service Management Skills Training
Customer Service In The Workplace
Customer Service Technique For IT Technicians
Customer Service Training For Front Line Staffers
Customer Service Training For Lawyers Offices
Customer Service Training For Wal-Mart Greeters
Customer Service Training For Retail Businesses
Customer Service Training For Lowe's

Contact us for a free, no-obligation consultation on how we can best service your customer service training needs.


Customer Service Training Programs, Seminars & Workshops are available in the US
and Canada:
Alabama   Alaska   Alberta   Arizona   Arkansas   British Columbia   California   Colorado   Connecticut   Washington, DC   Delaware   Florida   Georgia   Hawaii   Idaho   Illinois   Indiana   Iowa   Kansas   Kentucky   Louisiana   Maine   Maryland   Massachusetts   Michigan   Minnesota   Mississippi   Missouri   Montana   Nebraska   Nevada   New Hampshire   New Jersey   New Mexico   New York   North Carolina   North Dakota   Ohio   Oklahoma   Ontario   Oregon   Pennsylvania   Quebec   Rhode Island   South Carolina   South Dakota   Tennessee   Texas   Utah   Vermont   Virginia   Washington   West Virginia   Wisconsin   Wyoming


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