Looking for more than just Customer Service Training Skills?
Click here for, Sales Training America
Inc., A world class provider of skill based sales training courses,
workshops, and seminars.
Who Is Sales Training America?
A world class leader in Sales Training! STA has helped tens of thousands of sales
professionals to optimize their selling skills strategies since their founding
in 1979. By helping sales organizations to develop and implement a winning
strategy STA has earned a long list of repeat customers. The major focus of
Sales Training America is to help organizations improve their productivity and
increase their sales effectiveness. Sales Training America has been providing
unique forward thinking and effective hands on workshops like their Telephone
Selling Skills course for clients like IBM and Texas Instruments.
Sales Training America
focuses all of their efforts on sales related topics such as sales
management training, customer service
training, sales training
and negotiations training!
What do participants learn in their Telephone Selling Skills training
seminar:
- To handle difficult objections.
- Understand the difference between telephone and face-to-face selling.
- Use the telephone selling process so they can sell long-term relationships
rather than low bids.
- Interview customers instead of pitching products.
- Think and respond like a business consultant.
- Understand different buyer types and behaviors so they can adapt to each
style and create positive chemistry.
- Determine an optimum strategy for a positive advantage over the competition.
- Differentiate their products and their company.
- Identify and quantify the actual costs of sales.
- Determine the opportunity areas for adding real value to a customer’s
business.
Sales Training Courses are offered in open
enrollment formats as well as in private in house training classes.
