Looking for more than just Customer Service Training Skills?
Click here for, Sales Training America Inc., A world class provider of skill based sales training courses, workshops, and seminars.

Who Is Sales Training America?
A world class leader in Sales Training! STA has helped tens of thousands of sales professionals to optimize their selling skills strategies since their founding in 1979. By helping sales organizations to develop and implement a winning strategy STA has earned a long list of repeat customers. The major focus of Sales Training America is to help organizations improve their productivity and increase their sales effectiveness. Sales Training America has been providing unique forward thinking and effective hands on workshops like their Telephone Selling Skills course for clients like IBM and Texas Instruments.

Sales Training America focuses all of their efforts on sales related topics such as sales management training, customer service training, sales training and negotiations training!

What do participants learn in their Telephone Selling Skills training seminar:

• To handle difficult objections.
• Understand the difference between telephone and face-to-face selling.
• Use the telephone selling process so they can sell long-term relationships rather than low bids.
• Interview customers instead of pitching products.
• Think and respond like a business consultant.
• Understand different buyer types and behaviors so they can adapt to each style and create positive chemistry.
• Determine an optimum strategy for a positive advantage over the competition.
• Differentiate their products and their company.
• Identify and quantify the actual costs of sales.
• Determine the opportunity areas for adding real value to a customer’s business.

Sales Training Courses are offered in open enrollment formats as well as in private in house training classes.